SportBuff's 100% Satisfaction Guarantee and 90-Day Returns

At SportBuff, we are dedicated to your satisfaction and proudly offer our exceptional 90-Day Return Policy to ensure your shopping experience is hassle-free.

Easy 90-Day Returns

We understand that online shopping can be uncertain, causing stress. Our 90-Day Return Policy is your assurance of a worry-free experience.

Eligibility for the 90-Day Return Policy

To be eligible for our 90-Day Return Policy, please ensure the following:

  • Your return is shipped within 90 days of the original delivery date.
  • Items are in their original, unworn, and unused condition, including original tags and labels (no need for them to be attached).
  • Include the original order number on a completed return form (found on reverse of packing slip), or available here.
  • Ensure items are properly packaged in original packaging or similar

Quality Inspection

Before issuing a refund, all returned items undergo a detailed inspection to evaluate and assess their condition.

Processing Time

Please allow up to 10 business days for us to receive and process your return efficiently.

Refund Timing

Following processing, refunds may take 3-5 business days to appear on your account statement.

Shipping Charges

Original shipping charges are non-refundable.

RETURNS FOR EXCHANGE

We do not offer exchanges. To exchange for another item, simply return your item for a refund and place a new order.


Additional Notes

Our 90-Day Return Policy aims to provide peace of mind for your purchases. Please note that Final Sale items, as indicated during purchase, are non-returnable. Return shipping costs are not covered, except when we have shipped an incorrect or defective product.

Should you have any questions or concerns, please don't hesitate to contact us.

Thank you for choosing SportBuff. Your satisfaction is our priority.


Privacy & Cookie Policy

At SportBuff we value and respect the privacy of our customers. We only collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests and promotions. We do not sell or rent your personal information to third parties. All promotional e-mails that we send have an easy unsubscribe feature that allows you to be permanently removed from future mailings.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example adding a product to cart or completing a purchase. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the SportBuff website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Settings page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin. If you do not wish to have your computer cookied at all, you may opt-out of this advertising service by clicking here.

Use of Cookies: A cookie is a small string of text that a website sends to your browser. Our cookies do not store any personal information about you or communicate any information about you to any other websites. Our cookies cannot retrieve data from your hard drive, pass on computer viruses, or capture your name, e-mail address, or any other personal information.

Secure Shopping Promise

Protecting the safety of your credit card information is extremely important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the gold standard in Internet encryption technology, which is another way of saying that it's a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

CUSTOMER SERVICE COMMITMENT

For questions, comments, or assistance, you can send your questions or requests to our Customer Service department any time by using our Information Request Form. We make every effort to reply to all inquiries within a maximum of one business day, and often are able to respond within a few hours.